Ordered numerous parts from them that were listed as being in stock, after 4 days without recieving a tracking number (supposedly it would be delivered in 5-7 days), I sent an email requesting an update. The next day I was told there would be a "slight delay due to a stock issue" but I would have it in 7-10 days. 7 days later I sent another email to which I was told that the supplier confirmed the due date was 2 days later and they would send the order to me in the next week (this was on Wednesday). By the end of the week I asked for another update on the order, I did not recieve a response until 13 days and 3 emails later where I was again told "the due date is next Monday". I then asked if it wouldnt be fair to ship the rest of the order and refund me for the misssing part if it was not shipped on monday... I never got a response to this, instead on the Monday I recieved an automated notification that my order had been changed and the order was shipped. I would've expected some sort of confirmation before proceeding to do this. There was also no mention of the import duties that I would have to pay for everything until it arrived in country, I can forgive this but I wouldve appreciated some forewarning about the potential import duties. Eventually 41 days later, I recieved part of my order that was supposed to arrive within 5-7 days. Based on this experience I would definitely not suggest anyone order anything from this shop, some of their prices are better than other shops but its not worth all the added hassle and apparent lack of any regard towards their clients.
1 month ago
Car Audio Centre has a
4.4
average rating
from
4,258
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.