I bought a card (english) at a seller. He confirmed twice that it was an english version. When the card arrived it was a german version, wich is notably less worth then the english version. I contacted the seller and he would send the english version if i returned the german one. So i returned the german one and send him the cost as it was his fault. After a while i heared nothing and the seller did not send his card yet. I contacted cardmarket where i reported this and after a week they finally did something with the ticket. I got a refund of about 95% what i payed. They also called it "goodwill". It staggers me that cardmarket is protecting their fraudulant sellers and drag things out this long by just not resolving a ticket nice and clean (and even calling this goodwill). It like they're trying to make a point.