I ordered a package for a family member in Canada on the 6th of December and it still has not been delivered ... Order number car00485761. I got the following response from you . Your tracking number is LX303381690IE and I can see it is still in transit on Canada Post website. They have had severe delays there over Christmas. What would you like us to do at this point as it will likely arrive in the next few days? The recipient in Canada has followed up with Canada post . I have attached their reply. I would appreciate that this matter is cleared up as soon as possible. George