Was able to order online easily, however, never heard anything past my initial purchase. Over a week later, I had to call the actual store and see what the status was. I am aware things get busy around Christmas time, but I ordered the items around 7 Dec, and we live in Bray. Had I known it would take so long, I could have picked it up myself in person. The lady in store was nice and said I would get a call from customer service with an update (I didn't) and then 2 days after that I got an email that the item was shipped. Luckily it arrived one day before I was meant to leave on holiday, but honestly, was very poor overall communication. I'm convinced that, had I not called and pressured people to send the order that I paid for (only 14 km south mind you), I still would not have my items.