Really unhappy. We’ve received Carroll’s hampers before ourselves as gifts and we really loved them & thought they were very high quality. But then I ordered one for my friend who had been very ill. I paid almost €12 for express delivery which said it would be delivered within 2-3 days. That was almost 4 weeks ago now & my friend still hasn’t received her gift. I’ve contacted customer services a few times & all I have been told is that it’s still in transit. They apologised for the delay but there was no offer to refund my delivery fee. I also asked if they could re-send the gift but they ignored me completely. Won’t be ordering from here again