This was one of the worst customer experiences i have had. I ordered a gift more than 6 weeks in advance of the date I wanted it for (if was a present). It never arrived as there put the wrong shipping address on it - they never informed or told me about this, i had to find out on my own. Then when they reshipped it, they only delivered the glass and forgot the hamper. This was supposed to be a birthday present and i did not have time to wait any longer. The whole interaction was approx 6 weeks long. This was incredibly diasappointing and the incompetence shown was very disappointing. Perhaps the service is different in Ireland, but be very cautious if you are ordering abroad.