The worst experience i’ve had! Brought a car (VW Polo) almost 6 years ago with the extended warranty i paid extra from. When things went wrong i couldn’t get hold of Carshop and paid over £3k worth of repairs. Brought another car (VW Golf), had the car 6 days and broke down. They have repaired the car, which i’ve asked for a refund on the car. Now they are holding almost £6k of my money and continue telling me i will get call backs, yet conveniently there is no one around to deal with my refund
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