Well, it started off ok. Nice car, nice spec, paid the 99 to hold, and they kindly agreed to move it, from Warrington to Doncaster. First slight issue, they had put the wrong description on the vehicle. Fair enough, easy done, they have a lot of vehicles just a mistake. After that, i tried a few times to find out a bit more about the vehicle, before I arrived, because I would be pushed for time while there. So you can call several times, you will get someone in an office who will tell you that they are in an office. But they will email somebody. They will happily say anything happily to get you off the phone. No one gets back to you. So you turn up on the day. On time. The car has arrived a bit early so been with them for five days or six days. Someone called to tell me it was there but took umbrage that I couldn't get there any sooner. It was a near six hour journey for me, with family. So I look at the car, and it's dirty. Grubby. It was in a line of gleaming vehicles, they couldn't be bothered washing it. The guy who comes to deal with me, keeps telling me that he knows nothing about me or the vehicle, the guy dealing is off on holiday. Next low point. When it says in the advert service history - present. That doesn't mean it is actually there. He doesn't know where it is. He goes to find out. By wandering round in circles hoping that something easier is needing dealt with. And thats when you realise. You look around, and it's like something out of dawn of the dead, hordes of gormless zombies, wandering around smiling and asking if you are being seen to, hoping that they don't actually get asked anything, because then they will leave you waiting while they ask someone else. So wandering chap comes back and suggests quite helpfully, that if the car has come from Warrington, perhaps I, the customer, should call the Warrington branch and ask where it is. You see, it's very much a case of you get what you pay for. These places are cheap for a reason. Behind all the smiley smiley, happy pictures, shiny cars, they want you to turn up, hand over your money, and f off. Someone else helpfully gets involved, comes across with a bit of paper with scribbles on it that is the service history, apparently. They can't understand it themselves to explain it and go off to ask someone else. There is also only one key, no one knows where the other one is. Sad thing is I think it was a good car. Just no service history present and only one key. And no one cares enough to deal with these things before you get there. Or to answer any of these questions before you get there. A waste of time. I got the £99 back and bought a car from a proper place.