Found a car on line at carshop Sheffield, put a reserve on it so we could go and look at it. Arrived at the carshop and went in and was greeted by a lovley young lady who went to find Curtis the salesman who was going to help us. He had the car ready for my daughter to go and see it, took it for a test drive and she loved it. So we bought it, from sales with Curtis who explained the process of the sale very well,to business manager Johnerthen who took the details and payment and explained the extras on offer but felt no pressure to buy add ons, to tilly in handover who soughted out the tax and helped my daughter in the car to do various things..ie radio, heating etc...to Bianca who took the reservation who is lovley and Mark handover manager also a nice person who passed us to tilly. And big thanks to John for a lovley cup of coffee!! such a excellent service from all the staff at Sheffield Carshop,. Thank You . From Helen and family.