Needed a car quickly and found one, first and last time buying with these cowboys from Bristol, hard sell to buy extra products you don’t need, left waiting two and a half hours just to pay and collect car, unfortunately scammed into buying one of their advantage packages, wasn’t made aware it had advisories on mot until they had grubby little mitts on my cash in their bank now have to fork out for 2 tyres and 2 brake pads,after complaining made to feel really uncomfortable I could see staff looking at me and laughing, I paid cash probably get better treatment if financing as they make more money out of you. Not good carma for customers only their bank account. Very hard to get information on complaints process. This company is owned by Synter group, prestige cars which many cannot afford but they turn a blind eye to their subsidiary company’s ripping off people who have a small budget