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Anonymous
Found a car i wanted at the Ashton-under-Lyne branch to be told it was at a different showroom, cut it short! i was going on holiday was told the car will be ready when i got home payed the deposit to secure the car, i received a phone call while i was away the car failed safety checks not road worthy, they informed me they had another car same make model higher mileage though! sent all the information regarding second car, 3 days later received another phone call bearing in mind i was still abroad to be told there's faults with the second car and unable to sell it to me, ive never felt so let down and stressed out, the next day got another call they've found a car make model the same but different colour again the mileage was even higher, to be honest i was getting peed off by this time, told them i will be in touch when i get back to the uk, out of curiosity i looked up the history [mot ect] off all 3 cars, funny thing is the first two cars had past every MOT! the 3rd car had failed its MOT a few times tutu, anyway i emailed the carshop with my findings and concerns i had with the car, then to be told its passed all the security checks just had a full service all issues was fixed and its passed its MOT! the car was ready to be picked up, sorted paper work out logbook etc, got in the car to test drive it make sure everything was ok took the wrong turning and ended up on the motorway stuck in traffic argggg all you could hear was banging underneath the car was pulling too one side, i had to carry on driving home because the showroom had closed, seriously i felt like crying, phoned them the next morning and spoken with paul the mechanic told him about the issues and to come and pick the car up and get it fixed otherwise i want my money back, they picked the car up next day, they had my car in the garage for a week, report finding and faults we're! Front Shock Absorber Internaly FAILED and Knocking, Top mount, Top Bearing. NSF outer CV Boot Split. Steering off centre. total price £660.70!! i didn't pay carshop did, What upset me more is how on earth can they sell you car for £12,000 pound knowing its got faults and for them to tell me its passed all the safety checks load bullsh@it...
2 years ago
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