terrible experience here, Wakefield car shop, we bought a land rover Range Rover evoque in may 2021, we have worked so hard all our lives so thought we would like a bit of luxury not that that matters. . We purchased a 2 year car shop warranty at a cost of £ 899 in case anything went wrong and a service plan. 7 months in the pdf filter had to be replaced. Then on 11 July the pdf red warning light came on, no amber warning. The car had to be towed to the garage, we heard absolutely nothing for days, made thirty plus phone calls to try to find out what’s happening. Eventually spoke to a condescending person at car shop, The guy salmon land rover garage in Wakefield wanted to check the part as they supplied it in December, car shop said it would be driven or towed to guy salmon but if anything went wrong on the journey we would have to pay!! Car shop now told us the pdf filter was not covered by the two year warranty even though it was fitted in December. Guy salmon eventually said they couldn’t find a fault with it. Back to car shop Wakefield. Now going to bill us £1400 will hear something Monday/Tuesday last week, Still no phone call! I have requested to speak to someone on the website again. We have been blamed for the problem being told it’s because of the way we drive the car, we go away quite a bit yes on the motorway, we were never told how to drive the car when we bought it. It’s now nearly six weeks and we STILL haven’t heard from the car shop. I feel so frustrated and badly treated. Hope this helps other people as I have looked at some forums and I don’t think we are the first to have this issue, communication is diabolical, I am now going to seek some legal advice looking at consumer rights act 1995 for that new filter .