I put a £99.00 deposit on a car to hold it, when I viewed the car it was dirty and every panel had a scratch or mark on it. I decided not to purchase the car and was advised that I would get my £99.00 deposit back within 5 working days. 14 days later and I am still waiting for my deposit. I called carshop and was told that they had no power to return the deposit more quickly as they used a third party firm to perform this transaction. BEWARE of Carshop as they will take your deposit instantly and make you wait to get it back to you.. Iam going to the motor ombudsman to complain about Carshop as they treat customers who don’t buy from they with disrespect. The reason Carshop hold onto the deposit for so long is they make interest on it. DO NOT A CAR BUY FROM CARSHOP. Use other car dealers that have a long history of good customer service