Buying the car was fine from Car shop Cardiff helpful friendly staff Car was presented well, clean and apparently no faults ,however 2 months down the line the car has developed a gearbox problem with a months warranty still remaining i thought that would be put right as when we bought the car we were told any problems would be quickly rectified .Well multiple phone calls later and plenty of promises and 1 customer service lady laughing as she put the phone down the car is still parked on my drive useless , so I'm still using taxis to and from work at £24 a day my Guess is the Car shop are fobbing me off until the 3 month useless warranty they sell with the car for your piece of mind runs out January 8th 2023 ,so take a wide berth away from Car Shop, we only purchased a 2018 ford Ecosport at £12500 is that the reason they treat us as second rate buyers . Buyers beware Car shop tell lies once they have your money they don't care