If there was a minus 5 stars, then I would rate the Carshop Manchester and the group in general this. The whole experience was soured by their lack of after sales support which in truth was none existent. Nobody in the management team who sell you the cars answer or return your calls you are left to deal with a call centre in a different city, who just give you the corporate line via emails. I can honestly say it was the worst car buying experience we have had in all the years we have purchased new and nearly new cars. I would never again use them or any of the Sytner Group outlets if this is how they deal with customers once they have taken your money. The car we bought was not a cheap or old car just over 12 months old and cost just over 20K.