Bought a VW Golf and everything was fine. Paid the money ready to collect the V5, MOT, Service History etc. to be told there was none - it must be at the other branch. Issued a V62 instead which meant £25 extra when I taxed the vehicle - This would be refunded when all the documents arrived and posted to me. That was 3 weeks ago and despite chasing them I have received nothing. Not the best experience. OK when you're purchasing, but after that not good at all in my opinion.
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