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Paul
I bought a car and had issues with the information the staff provided regarding the service of the car. Was told no car would leave the lot with less than 6months service. Was told that my car would not need servicing till July 2020. My car now needs a service 4 months in to owning it and when i called i was told it wasn't 6 months, it was 3 months. Very convenient. Was given an email address to complain to and after 3 emails, with verified automatic emails saying someone would reply to me soon and 8 days i have received no reply. How can you treat your customers like this?! The servicing issue is one thing but ignoring complaints is another! Check out your own staff reviews on indeed, even they don't rate you and say its basically slave labour for peanuts! You've forced me to come out in public to get a response and i shall post this on every review i can find!!
5 years ago
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CarShop has a 1.8 average rating from 419 reviews

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