Unprofessional and rude. I would not recommend anyone buying from the Car shop Northampton. After 18months of taking my car back and complaining, I have just won my case against the car shop as they sold me a car that was not fit for purpose. For 18months they have made excuse after excuse from its my fault, to there is nothing wrong with the car (even after an independent inspection company which they hired confirmed a problem). I have had employees tell me on the phone they want to punch others, I've had one tell me he never wants to see me again, I've had one tell me he had been checking my car for nearly a week at the shop when my car had been at home the entire time and when my car was return after the case being ruled in my favour they rang me asking what was wrong with the car and why it had been brought to the store. Complete joke of a company. Don't let the car shop get away with selling cars that are not fit to sell.