Would not buy a car from here again. After having the car for less than a month the car was not drivable as it has some sort of engine problem along with various other problems which didn’t make it roadworthy. So much for their high quality checks the cars have been through. After two days of trying I finally managed to get the car towed away on the 90 day warinty we had. The guy working for the tow company jokingly said ‘is this from the car shop Norwich? Ha we always pick up cars from here, they always go wrong, picked one up the other week who’s wheel fell off on the dual carriage way’ which angered me even more, having paid nearly 20k for my first family car (which is a huge amount and commitment from my partner and I). The thought of actually carrying young children round in my car with such little care put into servicing the car was a huge worry. It’s now 5 days later, I’ve phoned the Norwich branch everyday which takes you straight to head office with the promise that someone from at shop Norwich will call me back. I have not received any phone call whatsoever and no one has left any notes on any system for anyone to answer when I call the directed number. As far as I’m concerned right now my car could be anywhere, I work full time and have children to run around, I am more than dissatisfied with the car shop, I will not be purchasing another car from here again and I would strongly recommend that if you’re considering it to think twice.