Worst aftercare I have ever experienced in my life, if you can get hold of anyone they say they’ll sort out your issue and call back but they don’t have been chasing the service history of my car for weeks now, the Cardiff branch told me it was with the car and ready to collect well it wasn’t not even washed the guardx wasn’t done no log book and no service history had to wait 4 hours to drive it away,oh and they hadn’t fixed the noisy exhaust as promised either, was told someone would take me to post office to tax car and apply for new log book after another long wait I got in my old car a sorted it myself am now having to take time off work to get the exhaust fixed by Halfords (Carshop are paying for the repair) it’s been weeks now and still no service history and nobody will respond to my emails or phone calls. I’m so disappointed with their service i wish I’d never gone there please avoid at all costs
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