Not good to buy from at all Bought a car from the warrington branch. When we started looking for a car online we managed to find one of interest to us. At the time of looking the car was £7859 we drove down to warrington to go and have a look at the car the car its self looked very nice and in good condition and indeed the price of the car was the same with the details in the window. We took the car for a test drive and liked it so began the process of trading ours in and buying that particular car. The sales guy brought the car up on the computer and started going through figures etc which didn't really add up and I found out that they had added an admin fee on plus all the so called optional extras which they didnt even ask if we wanted them. I told them to take them all off and I must admit the mood somewhat changed the sales guy logged out his computer walked over to the manger after a while he came back apologised and logged back on to his computer and brought the car back up....and low and behold the actual price of the car had gone up to £8009 ????? (Do your maths and surprise surprise it had gone up the amount of the admin fee I had told them to knock off) I questioned this and he said o we always go off the internet price not the price in the window of the car ""which is wrong to do that" so I said why has that car suddenly gone up from this afternoon on the internet which was at the time the same price as on the screen of the car, again....all I got was we have to go off the internet price and he was at this point somewhat sheepish. After speaking with my partner for a few seconds we decided to still proceed with buying the car. At this point another sales guy took over and then told us that because we wasnt paying the admin fee I had to prove to them that there was no outstanding finance on the car so I had to pay for one on my phone. (Again just the company taking a huff because I'd spotted all the extras and refused them) they already knew at the point of valuation that there was no outstanding finance against the trade in car.....diabolical....Once all the paperwork was done and we went over to the handover department the advisor there was pleasant enough and went through a few things with us. At this stage we found out that the supposed 5 day FREE insurance hadnt been put in place basically because we had told them to take the extras and admin fee off....why do these companies plug and advertise benefits like this and class it as FREE when actually they disguise it as an admin fee absolutely shocking.....makes me wonder how many people actually get ripped off by these types of companies. And to be honest even if we had got the car at the actual price it was stated at originally before they changed it because they had took the huff with us for taking all the extras off it was at best mid range price!  Dont use them, if you do take a screen shot as I have done before you go and watch for the fees and extras which they automatically put on  Gina fox