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Tony Rosser
Extended warranty purchase, Before you purchase an extended warranty with this dealer be sure to go through every detail of what is covered, I purchased an extended warranty with my car, and was told that I could drive away with complete confidence and rest assured I would be covered against all non serviceable parts, This is not the case, when my manufacturers warranty ran out on January 5th I believed the extended warranty kicked in and I was covered, I took my car for a service on the 18th January and a fault was discovered with a crank shaft oil seal, my garage advised me to go through the warranty group as it was an expensive repair, the warranty group was contacted by car shop to authorise this repair and it was rejected by them, there reason was that it was a pre existing fault and I was not covered, After over a month of contesting this with car shop I am faced with a large repair bill, after paying hundreds of pounds for a so called drive away with complete confidence extended warranty, This is the second car I have purchased from car shop with purchase costs of over thirty thousand pounds, Excellent service and well satisfied with my purchases, but when something goes wrong, very disappointed to put it mildly, So yes drive away with complete confidence in your new car, but hope nothing goes wrong with it, because although you think your covered, YOUR NOT. Check trust pilot TWG warranty group reviews sold by car people https://uk.trustpilot.com/review/thewarrantygroup.com 93% of reviews are bad.
4 years ago
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