Made enquiries about a car prior to lockdown. Reserved said car online during lockdown after several calls etc. Appointment made over 2 weeks ago for today. Had several calls last week I felt were trying to bully me out of buying said car. Turn up to be asked "what do you want?". Advised car no longer has 2 keys and it is in the garage compound for repairs. Funnily enough we could access that side so know it was gleaming and ready to go, tyre slik on wheels etc. No apologies, nothing. Waste of time, had to make arrangements to get a babysitter for 2 young children and 40 mile round trip. Disgusting. If true why didnt they have the decency to call and cancel appointment. I feel they had another buyer they can make more money from! Manchester branch btw!