It's a bloody rough company, I purchase a BMW 5 series listing price on website was £9000/- the salesman at Northampton put so many unnecessary extras which I didn't pay attention to and got the value up to £12000/- and paying finance ended up to around 1500 £ so was spending 250/month plus another 150 monthly insurance and additional 10£ some collisions insurance and also charged 1000 some RAC breakdown cover so just robbed me staying in Manchester wanted to return the car initially because of 14 days return policy they said car is from Northampton so u driven it we will charge you mileage and so if u want to return you have to pay 700 £ to return Including admin fee and mileage, decided to keep it but later after few months after purchasing in October went to their Manchester branch in March said can return or exchange I decided to exchange initially but after getting stuck with covid situation ended up with the car for 3 months went back in June to return informed me we don't take any car back now but initially before that told me to drive to Northampton and return it I said why and then they said in Manchester also we cant take back as change of policy I lost close to £5000/- just because of this decision and carshop didn't spare me for this not helped me sort it.Dont ever deal with them unless you want to get ripped off financially.