Not even worth a star. Bought a car from the Manchester branch, paid £150 for a car to be transferred from Swindon branch, for the car to get lost. Over 2 weeks to eventually collect the car, for the car to be filthy inside (abit worrying with the Covid pandemic) and also several marks on the car, on the paint work, hole in the carpet inside. Promised £150 refund as a good will gesture, and advised up to 5 working days for it to show in my account via BACS, now on 11 working days, no sign of money. My emails are being ignored and promised several phone calls back, still no joy. Branch managers not interested. No customer service what so ever, all they want is your money. Definitely won't be returning or recommending car shop to anyone. Been a complete joke from start to finish.