As a loyal customer I was expecting great service. The carshop in Cardiff used to be brilliant however it’s now beyond the joke and will never use again. Car was not prepared properly, both Cardiff and Doncaster were arguing who would fit the repair bill as car was shipped down from the Doncaster branch. Young lying salesman had to be put in his place when pointing out paint issue.”slot as seen nonsense”. Cars been in for repair for three weeks and nobody contacts you. Phoned 12 times so far and even sales experience team don’t get back to you. Sorry but you were once brilliant, but now money is put in front of customer service. No faith in you at all.
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