The day I collected the car, a rattling sound started, seemingly from underneath, when the steering wheel was in full lock on tight bends. It was reported. 18th August was first appointment available. The next day another rattling sound started from the dashboard. Then a message showed saying not to move the car. The car was recovered and kept over the weekend. On the Monday, I was informed “good news, we cannot find anything wrong with the car, you can collect it”. Told them I no longer wanted the car as I didn’t trust it. Their response was basically tough luck and I was only entitled to a repair (if any fault had been found)because I accepted a loan car,which I hadn’t asked for. Hadn’t been informed of this condition either. Totally unimpressed with their attitude. When I picked up the car, the passenger seat was covered in crumbs. So much for cleaning between individuals. Avoid this company.