They continue to issue a bill, don't inform me that they have issued it and then pursue me for late payment (even after I have paid}!Ive blocked the automatic voice calls because they are so stressful. It is tantamount to harrassment! i cancelled my DD to them because I just dont trust them. They have so many departments and seem very inefficent but it is always the customer that foots the bill! I stopped them sending me paper bills because they either didnt arrive at all or they would arrive at same time as the threatening, bullying letters. Soul less company operating in the rarified atmosphere of what should be a public utility.