Terrible Experience with Castle Water – Unjustified Billing and Harassment We’ve had an incredibly frustrating experience with Castle Water. They have been sending us massive bills, demanding over £5000 without any justification or prior agreement! We never instructed them to supply our water or even contacted them, yet they keep sending these exorbitant bills out of nowhere. We’ve repeatedly asked them to provide proof that we signed up for their services, but they’ve failed to show any evidence. To make matters worse, Castle Water refuses to negotiate and blocks us from switching to another provider until we pay this outrageous sum. How is it normal practice for a company to start billing without ever speaking to us or getting our consent? It feels like complete fraud—scammers trying to rip off companies with no regard for transparency or fair business practices. This company should be investigated for these unethical actions. They need to stop harassing businesses with unjustified bills and provide real, honest services before demanding such huge payments. We hope measures are taken to prevent this kind of harassment in the future. Absolutely terrible experience!