If I could give them a negative review I would! I'm so at my wits end, and so v disappointed with their service and accountability. I placed an order for a Barbie Dreamhouse worth $200 on Nov 27th, 2020. I thought I had placed the order on time, so that it will be delivered in time for Christmas. My kids are v excited to receive this from Santa this year, and they will be v disappointed if it doesn't reach. It said there might be a 3-4 day delay in shipping. Its Dec 15th (almost Dec 16th in 45 minutes), so essentially over 3 weeks delay. I had requested for it to be delivered to Target Rhodes. I have been going to target Rhodes every day for the past week - they cant even find my order number there. When I email target Rhodes, they tell me its on its way to Rhodes target, but there is no ETA and no guarantee that it'll reach before Christmas, and no tracking ability. If the staff at target Rhodes cant even find the order number and track it on their end, how will they know that my parcel has arrived, even when it does arrive? Catch customer care does nothing except email Target. No responsibility at all. Now, I'm having to organize alternate Christmas presents, but its not what the children are eagerly waiting for. Never ever ever getting anything from catch again