I have had the worst experience with Catch and will never purchase from them again. I purchased a portable fridge freezer on the 30/11 as an Xmas present and to this day it has not arrived. I have rung them at least 20 times sent numerous emails and have always received the same response which is “oh so sorry, you’re not the only person experiencing delays” or they have just not bothered to return my email at all. I have now received an email to say they are refunding my money because they cannot sort out what has gone wrong. Not good enough. If you can sell the item then you should deliver the item. Dissatisfied and more than disappointed former customer. 😡