I bought a chair on catch, thinking that it was a reputable company. The chair they sent was faulty, it has big metal bars digging into the back. So I contacted the company and tried to organise a return, letting them know the issue. I was given the run around and after about a month of trying to return the chair, they just flat out refused. I was genuinely surprised, it's been a long time since I was scammed like this, I didn't expect Catch.com.au to be like that but after reading around, there are many other stories like this too. Of course, product review and other sites allow catch to pay to remove the bad reviews, but don't be fooled. Catch can send you junk, even faulty products and just keep your money. Good luck getting anywhere with consumer affairs. Companies like Amazon etc. do returns no questions, catch, they take the money and run. Don't fall for their scam like I did.