SLEAZY, SHIFTY AND SHONKY. Catch.com.au overseas call-centre customer service team are ever-so-polite but they will NEVER actually resolve an issue for you such as receiving incorrect goods (as happened in my case). Expect polite platitudes and "We're on your side" statements but even though it is catch.com.au that takes your money, they will do all they can to shift blame onto their 'sellers' and avoid responsibility. I caught them misinforming, omitting information and even lying. My advice is IF you're tempted to try out this so-called 'Australian' company then use PAYPAL to pay them because it was only through PAYPAL that I was able to FORCE a refund from catch.com.au who otherwise would NOT refund me and instead just gave me weeks of runaround. BUY SOMEWHERE ELSE, DO NOT SUPPORT THESE SLEAZY CROOKS.