I recently ordered furniture from Catch.com to be delivered to my new home in Melbourne. Unfortunately, the experience was far from ideal. Delivery Delays: The furniture arrived significantly later than the estimated delivery date provided on the Catch.com website. This caused major inconvenience as I had recently relocated and was without furniture in my temporary accommodation. My old parents and pregnant wife had to sleep on the floors for many days. Communication Issues: While contacting Catch.com customer service, the responses felt scripted and impersonal. They repeatedly stated they would contact the seller (Daily Plaza) and get back to me within 2-5 business days, which wasn't helpful in resolving the immediate issue. Furthermore, despite my pleas, they refused to provide direct contact information for Daily Plaza, making it difficult to follow up independently. Shipping Issues: Upon arrival, the furniture was delivered by Hunter Express and simply left in the front yard without any notification. This was concerning, especially considering the drizzle that day and the potential for damage. Fortunately, the furniture sustained minimal damage. Overall Experience: The entire experience, from delayed deliveries to limited communication and impersonal customer service, was highly stressful and disappointing. I wouldn't recommend Catch.com for furniture purchases due to these issues. I strongly advise potential customers not to consider Catch.com for furniture purchases, especially if timely delivery and responsive customer service are crucial.