Worst ever- don’t buy from them- they steal your moneyThere is no -10000 or I would have given it Don’t ever buy from here! Worst service ever. Made an order 3 weeks ago and got no update between, catch, the seller and courier company no one could tell me where the package was and it was for a birthday. After a week of calling them everyday the best I got was were will message and follow up the seller. Nothing I then had to be out of pocket and buy from a different company and went to request and speak to a manager- no empathy no care and didn’t even bother to call me back I had to call 3 times and email. Travis the so called “manager” there so rude, patronising and couldn’t care less- refused to refund me and kept saying we will follow up with seller. I am out of pocket $358 thanks to their incompetence. I would not let this go and will escalate to the highest level until I receive my refund. Don’t give yourself stress and a headache don’t buy from catch- disgusting customer service all useless and incompetent