I purchased what was advertised as a pair of genuine Australian made Opal Ugg boots. I received them in a reasonable time frame, but they did not bear any of the Authenticity tags attached, AND the 'merino' wool really felt like more of a scourer!!!! I sent a review to catch and the response was really quite rude... I sent screen shots of the authentic Opal Ugg boots to them and suddenly their response softened and they explained they save costs by getting products from over seas... But then I questioned WHY proclaim to be Australian made, WHY advertise them as 'Opal ugg boots' AND why make out the buyer is saving money if you are basing it off the price of an authentic product!!!??? Their response slightly softened and they said someone would follow it up for me... I won't hold my breath, it's already been weeks. I tried to review the product pre purchase, but seems it is not possible on their site?? I have since purchased a pair of Ugg boots from Emu Australia... They have arrived and are SOOO soft warm and have the expected 'genuine' tags attached.... I won't use catch again!