My Mom ordered three tops from Catherine’s. Excited when we received her order, the tops were way too big( even after we asked if it was true to size. We then ordered a size smaller for the three blouses and couple weeks later received one blouse in the mail. it fit perfectly! When we called to ask about the return policy they explained. I asked about other two tunics and the lady said we got 2 tops, I told her only one was in bag that I had in front of me. She Said everything negative… continue to sigh, huff and puff then called me everything but a liar telling me I got 2 tops. Naturally in the end because I could get no where. My mom ended up paying more than she should have, gal spoke broken English and when you’re talking to an eighty two year old with some hearing problems but “Fit-for- Fashion”. It was a very disappointing experience and the customer service representative was rude disrespectful and did not understand what was going on! I ask for her supervisor and she put me on hold and wouldn’t transfer me. So, bad experience and we will never and I mean never ever order from you again 0/5 stars. P.S. pull both recorded lines and send to U.S. office for review. Not a lousy over seas call that has such a long delay!!!!!