Placed an order on line, when order arrived, it was sized wrong. took it to the store to get a refund, and was told they could not refund it because i paid for it thru paypal. I called corporate and was told to ship it back and I would have to pay the shipping costs. I paid to have it shipped to me. I should not have to pay to return an item was was incorrect to start with. I was told they would pay shipping cost to return it, but they kept double what the shipping cost was out of my refund. after contacting them, the rep was very rude and when asked to speak with a supervisor, got voice mail and no one has returned my call. I do not need Cato nor the hassle that goes with their sorry customer service. No more shopping from this store.