Cato Fashions Reviews

Name: Cato Fashions
Rating: 2.53

2.5 Rating 121 Reviews

35 %

of reviewers recommend Cato Fashions

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2.5

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good day to whom this may apply. I love Catos fashions. I only shop here until recently. I'm currently serving at a APO AP shipping address. And I'm now denied access to the website to shop because I do not have a United States address. We are soilders and civilians that love Catos and now are denied without any estimated timeline as to when the website will be made available to us. Can we please receive an ETA?”

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Posted 1 day ago

“Amber at the Burleson Catos was so polite and helpful she went and found the skirt I was looking for my wife in a wheel chair she said she would hold it till I go there this afternoon, amazing customer service, nothing like the one I just call off Cooper st in Arlington and had to deal with a store manager having a bad day. Nothing!”

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Posted 3 weeks ago

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Posted 3 weeks ago

“I placed an online order and I was charged twice by CATO. I called CATO Customer Service, explained the issue and I received Poor Customer service in return. I was told to take the matter up with my bank and they couldn't do anything to reimburse the charge even though she could see where they charged me twice. So, I say to you. If you don't have a CATO charge card and or not shopping in store don't order online because they will double charge your card.”

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Posted 3 weeks ago

“Employee Shar in the Stockbridge GA store is very polite and very patient with customers and helpful. My friend and myself was there until closing and was not rushed to cash out at all.”

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Posted 1 month ago

“Negative stars is too many for this retailer. Terrible management. Stay away from their products and jobs”

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Posted 2 months ago

“Why would Cato put returned underwear back on rack to resell ???????”

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Posted 2 months ago

“As an employee of this awful store, this is THE WORST place I've ever worked!!! Before becoming an employee, I never even shopped here. They are very cheap in EVERY aspect of this company. I'll give them about 3 years and they'll probably have to close more locations. This is a sorry company to work and to shop for these cheap ass clothes that shrink or rip when you wash them even on gentle cycle. Then they want you to do things that they're not paying you for. Whoever reads this, do yourself a favor and don't shop here or try to get employment here!”

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Posted 3 months ago

“Others would like to see lush Cato Fashions CUSTO'MER SERV;ICE +1 8O5 41O 56OO ] Modcloth𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢and beautiful gardens but instead are greeted by overgrown, dead or otherwise messy landscapes. Whether you’ve inherited a neglected garden from a previous homeowner or have been too busy to keep on top of maintenance, don’t despair: Devising a game plan now can set you up for a much better view by next winter.”

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Posted 3 months ago

“Please come back to Spruce Pine NC.”

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Posted 4 months ago

“THE ASSOCIATE NAME TAMMY IN YOUR WHIEHALL STORE IN OHIO WAS VERY PLEASANT AND HELPFUL. SHE WAS VERY PROFESSIONAL. I HAD A VERY NICE EXPERIENCE AND WORKING IN RETAIL MYSELF IT WAS NICE TO HAVE SOMEONE WHO CARED.”

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Posted 4 months ago

“The manager is RUDE!!! She kept staring at me then kept moving from side to side on the counter like I was gonna steal something I want for preparation and I’m not gonna be treated like this. You need to find a new job. You’re a freaking cow.!”

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Posted 4 months ago

“Return policy is costing you business. Not returning money is not the status quo. My wife is taking her business elsewhere.”

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Posted 5 months ago

“We visited the Hattiesburg store today. The employees were very welcoming and helpful. There was one specific employee, Corita Allen, TSM, who went above and beyond to assist us. My husband was with me, and as I was in the dressing room, Corita assisted him in finding the correct size and fit. She offered advice as to which fit I would like. She seemed to know exactly what I was looking for. Her smile and willingness to help was an attribute to this store experience.”

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Posted 5 months ago

“I went in to Cato, to find a new outfit for My class reunion. And I noticed a corset that was cute. I asked who I thought was the manager Eat people actually bring back underwear and she said yes. And laughed about it. I said something about not buying that here. But I get by the corset as it doesn't touch any Private body parts. It was too big and I brought it back for return. She informed me at this time that she couldn't take it back because I had taken the tags off, Oh, even though I brought them with me. When I questioned it, she got pretty hateful about it. She said she told me underwear has to have the tags on it, But she did not tell me that. Besides this doesn't touch private parts. It doesn't touch as much as a bathing suit does. So it's been laying in the backseat of my car in the bag for about a month now and I don't know what to do with it. But her whole attitude was ugly. Of course, while I was spending hundreds of dollars to buy a new outfit, her attitude was outstanding! By the way, I've noticed the last couple of years.The clothes you are selling are atrocious. They're just really ugly, and they look like something out of a bargain barn. I've been buying my clothes from cato.For about twenty years And if you looked in my closet, that's all you would say. Cato clothes and purses. So I have watched the quality. Of your clothes go downhill to the point you can't find a decent dress. Without weird frills and ruffles and florals, and it's just ugly stuff And I guess I'll have to find another place to buy quality clothing. And now, apparently, you're selling children's clothes. So that means we're gonna have to put up with people's children in the stores while we're trying to shop! There are plenty of children's clothing shops.We don't need them in Cato! We've always been able to shop quietly and undisturbed, but now other people's children are so badly behaved. That's just f y i.”

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Posted 5 months ago

“There return policy is a joke! Do better!”

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Posted 5 months ago

“Steer clear of the manager (Michelle) at Cato in Concord Commons, Concord NC. When asked for a simple explanation of the a return slip she had a complete meltdown, stormed off into the back room and refused to help. She is volatile, hostile, rude beyond belief.... a customer standing next to me even tried to help out. Michelles behavior was so outrageous and unbelievable. NEVER GIVING THIS BUSINESS ANOTHER DOLLAR.”

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Posted 6 months ago

“I was at the Cato's in Tuscaloosa before it opened. I'm sure I was seen walking in. I went straight to the counter to do a return. I actually really wanted an exchange with a skirt I saw as soon as I walked in the door. Their was one clerk who was pushing a cart around I guess restocking the racks or whatever who Ignored me for 18 minutes. When she completed whatever she was doing, she walked toward me and said "Are you ready?" I didn't see you? What a liar and what poor customer servic. I will never return this Cato store. The reviews are so bad I probably will not ever shop in Cato again Period!”

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Posted 7 months ago

“I did a layaway with my local Cato store in August 9. I stated I was putting 15.00 down on it and the girl was apparently new. She misunderstood what I said and I got charged 50.00(my account) I told her I said 15.00. Another lady then came over and supposedly corrected it and said my 35.00 would be refunded within 2 days to my card. My card was charged for 35.00 then 15.00. I have been to the local store numerous times to fix this and even got a statement from my bank showing the money deducted from my account but has yet to be returned to me. I want this resolved now!! Been nearly a month! Where is my 35.00??”

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Posted 7 months ago

“Cato Fashions in Brookhaven, MS has the most snobby unfriendly customer service in their store that I have ever seen in my life. I will never go back to that store again!”

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Posted 7 months ago

Cato Fashions is rated 2.5 based on 121 reviews