Certainty Property have been managing my property for just over 12 months now and my experience with them has been completely positive. I moved my property across to this agency following a recommendation after having received poor service from 2 previous real estates in the area. The communication I have received from them has always been excellent, friendly and prompt. If I ever make contact with them I have a response within one day. Any issues I have are answered immediately so I have not been left waiting. All staff within the agency that I have dealt with are happy to answer any questions I have about the property market- no question is too hard or time consuming for the team to answer. I've never had any issues with my property or maintenance of it, requests have been received in a timely manner and actioned immediately. Thank you to the entire team but especially Mark for the personalised service you have provided (and still provide!) to me. You are such a beautiful, kind and helpful person to deal with. 5 STARS FROM ME