If I could describe these guys in a word: it would be disastrous. I made a HUGE mistake going with these guys. They were alright in the beginning, said all the right things, but in the end, they were the worst property managers I have the displeasure of ever dealing with. - Bills were paid late, causing late interest payments. - Inspections weren’t done properly - Their staff have no idea what is going on because the turnover is so high. Thats got to say something about the company. - My property managers changed 6/7/8 times, I lost count, and no communication was made, causing confusion and problems. - I had to make an appointment to call someone and had to wait for THREE WEEKS. I had to go as far as pretending to be a new customer to speak to someone. They have time to get new customers but no time to look after the customers they already have. - Expensive. It cost me over 10% of my rent. Do your research, plenty of other places that would charge less 5-6% for more service. - Emails were not responded. Initially they were ok, but as time goes by, all I ever got was an automated response of “your email will be responded blah blah” - Good luck trying to leave them. It took me 14 emails/ phone calls to get them to do a key handover. They stopped responding once I send a notice of termination and makes the handover process very hard for my new property manager. The MD Cameron Black also stopped responding when I asked for help to hand over the rest of the documents so I can leave them for good. - Dishonest and cunning. I was charged for something that was provided for free the year before because I send them a notice of termination. They wanted to get as much money as possible before I leave. - Double charging my fees and promised to refund me. Until today I have yet to be refunded and TBH, I can’t be bothered chasing it, I just want nothing to do with them anymore. I would advise anyone to go elsewhere but here.