Installed a Homecharge unit in August but unreliable from the start. Swapped for another one in September - still unreliable. After threatening to sue them for Breach of Contract they eventually sorted the installation in October but it's now November and they still can't tell me how to log into it so that it uses off-peak electricity and shows me how much electricity has been used. Terrible customer service that just answers the phone (eventually!) but has no way of speaking to anyone who can actually getting anything done. Will be suing for my money back and starting again with a company who knows what they're doing