Very courteous and professional fitter who did a great job. Otherwise, where do I start? 1. The website to order your installation looks like a neat solution but takes so long to upload photos that it kept timing out. 2. I was given 5 different installation dates in successive emails. 3. The engineer actually turned on the one date I couldn’t do despite mails and calls over 3 weeks to which I got no or little response 4. The app is really poor, needing a password every go and often getting the charging status wrong. My sister paid £100 less for a flawless PodPoint Installation.