This company is a total shambles. When you telephone the answering staff are very helpful and courteous but they receive no "Back-up" from a thoroughly incompetent management who seem unable to get charging points repaired when they break down. Charge points 51254, 24341,53557,52384 have been broken for weeks. So much for getting ev's charged. In addition when you telephone it takes at least 20 minutes to receive an answer. I would suggest that this company is avoided whenever possible. Chargeplace Scotland who are operated by BPpulse are no better - so avoid both whenever you can