I have enough of BP Pulse. I’ve been moved to BP Pulse when they acquired Polar, since them i have only issues. I’ve never received my RFID card (i am writing this in June 2021) but they still cancelled my Polar card (back in november 2020). To charge my car i have to use the App or use my contactless bank card. But the app always disconnects and i cannot stop the charge unless i call the customer service to remotely unplug. My average time waiting on the phone is around 30 minutes. It leaves me paying more by using my bank card despite paying for my membership. All the other charging networks have a waiting time of 5 min in average, and their App (even the web apps one) work flawlessly. The official response i have every time i call them is that they are migrating the data from Polar to BP, and I should call them to start/stop a charge.