I agree with Deepak that is is unfortunate that one can not write a review by awarding No Stars, as quite frankly I have never experienced such bad service from any company. They were contracted by Motability Ltd to install a charging point when I ordered a lease vehicle in early April, at that point I understood the charger would be installed mid April, I am still waiting in early July. They have never contacted me within the times they stated, most of the time they do not communicate at all. Motability have on numerous occasions tried to get some action again noting happens. When I have spoken to BP pulse directly I get various platitudes and again nothing happens. At the last conversation with with BP pulse I was given to understand they would contact me with an installation date within 48 hours, they had said something similar in late May. Of course nothing happened on either occasion. At the last conversation with them I was asked for details of electricty use, that I had provided in early May and was told the next stage would be to install an isolator switch which had been installed 3 weeks ago. Obviously their system and staff are just not up to the job. I would recommend that nobody has anything to do with this, I was going to say oganisation but that is not a word one could apply to them.