Their pathetic App rarely works and call support is non existent. Their pathetic App rarely works and I have had to resort to using my credit or debit card at a higher rate per Kw to charge my vehicle. This then appears to be a great way for this company to gain more cash by foul and cheating means, so be aware!!!. Their so called 0330 Support number never gets answered, even when calling at 01.30am (it's supposed to be 24/7)!!!! and again results in your cash being wasted as it's not freephone and more cheating from BP to gain more of your cash, Total SCAMMERS. Even at such an early hour it's laughable that their call waiting number speaks of them having a very high number of calls waiting?! BP Charge-master charging points screens never get cleaned, which is a disgrace considering the Covid situation, luckily I carry plenty of my own wipes and gloves. This company is a Joke, has an appalling lack of customer centricity and they are as they state in their title Masters of Charging you more money.