It took only two weeks to get my charging point installed. The sub-contractor (Ascent Energy) was excellent and the installer could not have been more helpful, knowledgeable and professional. My only complaint was the requirement on me to undertake a fairly comprehensive survey of my home prior to installation - I imagined that this would be done by the installer but ended up having to do this myself. Despite having a reasonable knowledge of electrics and water utilities it took about an hour to complete the online form and provide photos. However, overall, I am extremely happy and pleased not to have had the problems that others have encountered.