Bp Pulse is the worst customer service I have experienced from a company in the UK. Although the UK generally has pitiful customer service across the board, BP PULSE take it to a new LOW. Disgusting. It took me 4 months for installation. Now it’s installed (on a date only chosen by you, BP Pulse). No consultation or date agreement. Pathetic. It is installed but I cannot control the charger via the app. I called for support to only be told, there is a back log. Sounds like another Pandemic excuse to me or maybe working from home isn’t quite working out. Help me connect to the charger and invite me to complete another survey. It maybe better than this one. Thanks for nothing BP Pulse, as a company you are disgusting.