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Anonymous
Well, I now have my home charger fitted, but it took four months from application and five weeks after my all electric car was delivered! Not great service and I’m sorry to say not great customer service either. Called numerous times for updates but stock answer was installers would contact me within 10 days, don’t hold your breath. When I finally received an email, from the installation team, they had the wrong address and as it turned out the wrong time as well, but at least the they got the right day! Did email about the wrong information, no reply, phoned, response, everything should be ok!! Did not inspire any confidence at all, fitter did arrive at the right address but 4 hours early, it was pure luck I was in. Good part is the charger works so no more trips to public chargers to stay on the road. With more and more EV vehicles taking to the road, you do need to get your act together very soon. On the positive side the fitter was excellent and the installation is very neat.
3 years ago
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bp pulse has a 3.9 average rating from 4,410 reviews

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